On paper, it is very easy to dismiss the need to improve the quality of calls coming from your company. But if you are serious about your business’ continued growth and competitiveness, you will realize that having a clear and crisp call quality at all times is not only important, it is a necessity in this Internet-driven society.
This is why, as a business ourselves, we have integrated a Voice Over Internet Protocol or VOIP telephone system in our processes to make sure we give our clients the best possible experience when they avail of our IT service in Montebello, California.
But we understand that considering a move to a VOIP can be difficult. Thus, as your trusted provider of IT solutions in California, we at Amucomp Solutions have listed some of the most significant benefits you can expect when you switch to a VOIP telephone system.
- Less costly than landline.
Landline calls are expensive because they require a significant number to be installed and the costs are compounded when the call is long-distance.
With a VOIP telephone system, instead of telephone lines, Internet Protocol is used to make calls where all communication data is sent over your IP network. This makes your expense cheaper since you don’t need to rely on lines after lines for your telephone connection.
- Stress-free service mobility.
Is your business moving to a new location? With VOIP, you don’t need to worry about coordinating with your telephone provider anew and transferring the services you’ve acquired and your phone numbers to your new location. VOIP allows you to move your business whenever and wherever with zero stress because it runs on the Internet.
- Convenient and versatile features.
Need to forward a call to your partners, your IT support team, or your staff? That’s easy when you use a VOIP telephone system. Aside from call forwarding, you can also make use of the voicemail-to-text function to send them emails with if you ever need to.
Moreover, you can enjoy secured conference calls since this is a service that’s native to many VOIP providers. And since it is native, you won’t need to pay extra for it unlike when you use a traditional telephone system.
Best of all, you can add and remove services you as you see it fit your business, allowing you more control as to where you want your business to go.
- Efficient Client Interaction.
Voicemails are a workplace fixture; they allow you to review the calls and messages you have missed throughout the day. However, voicemails take too long to go through.
With VOIP, you wouldn’t have to review them ever again since it allows you to decide where and how you can receive a call. For example, you can select a call to go to your office line and program it to be transmitted to your smartphone, laptop, and other devices when you can’t answer it, ensuring you don’t miss calls.
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